Course Overview
Effective managers transform difficult challenges into strategic improvements that benefit and lift the performance of their organisation. You will learn practical skills and management tools to give you the confidence and knowledge to perform in your job and to evaluate the work of others. You will also learn how to facilitate effective communication in your team and provide your team members with the guidance and support that they need to excel.
Designed for
This program is for people who may already be working as a supervisor or coordinator and may have a qualification in a technical area, but require the management skills to help their organisation achieve a competitive advantage.
Program Structure
Complete 8 units
Unit Number
|
Unit of Competency
|
| BSBWOR501A |
Manage personal work priorities and professional development |
| BSBMGT515A |
Manage operational planning |
| BSBOHS509A |
Ensure a safe workplace |
| BSBWOR502B |
Ensure team effectiveness |
| BSBINM501A |
Manage an information or knowledge management system |
| BSBCUS501B |
Manage quality customer service |
| BSBMGT516C |
Manage quality continuous improvement |
| BSBINN501A |
Establish systems that support innovation |
| BSBLED501A |
Develop a workplace learning environment |
| BSBFIM501A |
Manage budgets and financial plans |
| BSBPMG510A |
Manage projects |
| BSBMGT502B |
Manage people performance |
| BSBRSK501A |
Manage risk |
Selection Criteria
You need to satisfy the following criteria for entry into this program. The selection process ensures that you have the skills and knowledge to successfully complete the units and assessments.
Selection criteria for the Diploma of Management
- How long have you been in this job?
- Who are you responsible to?
- Do you have a team that you are responsible for?
- Do you develop, manage or update any of the following in your job?
- Operational plans
- Budgets
- Risk analysis
- Production reports
- Resource procurement
- Performance reports
- Manuals (work instructions)
- Procedures
- Occupational health and safety planning
- Organisational strategies, goals and targets
- Key performance indicators
- How often do you meet with your supervisor or manager?
- Are you responsible for your team’s performance?
|